|
Search:
Advanced search
|
Browse by category:
|
Contact Us |
|
Showing: 1-10 of 10
Articles
|
|||||
|
I cannot log in. OR It says my username does not exist.
You may have registered under a different email address or username. This is often the case when people use multiple email addresses.
You may...
|
|||||
|
|||||
|
I am receiving a message that states “Please verify username and password and try again” during my attempts to login to a site OR I forgot my password.
If you do not remember your password, please use our "Email Password" or "Text Password" fields on the Sign In page.
If you do...
|
|||||
|
|||||
|
I can't purchase music because your store is telling me my e-mail address already exists.
It seems that you were successful in setting your account on our system even if you did not get to complete your transaction. Another cause may...
|
|||||
|
|||||
|
I can't see your page at all or am receiving a message asking me to upgrade my browser.
Your browser may not be compatible with 128-bit encryption, which is needed to interpret our secure (SSL) pages. This configuration is a norm in most...
|
|||||
|
|||||
|
I am getting a message saying that the store/download is not available in my country.
If you have been flagged with a territorial restriction notice, it means that the store or file you are trying to access has not been made...
|
|||||
|
|||||
|
I am receiving a message that says the shop is unavailable.
Unfortunately, this promotion is now over.
Please note, promotional end dates are set by the record label, content owner, or client alone....
|
|||||
|
|||||
|
Enabling cookies in your browser of choice
We recommend using Internet Explorer as your browser, though this is not necessary. Please see the following article to view the recommended...
|
|||||
|
|||||
|
How do I find what version of a browser I have?
Most users can find this information by going to the Help (or Tools) menu in the browser toolbar and selecting "About [Name of Browser]."
|
|||||
|
|||||
|
Resolving Firewall Issues
Note: This may be especially relevant for consumers who are using a computer in a work environment which may be behind corporate firewalls. Remember...
|
|||||
|
|||||
|
I may have been overcharged.
When you purchase a song using credit or debit, a pre-authorization for a nominal amount is placed on your card in order to ensure adequate funds...
|
|||||
|
|||||
Copyright © 2001-2011 Neurotic Media, LLC and/or its suppliers and licensors. All rights reserved.


