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Showing: 1-19 of 19
Articles
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Is my computer compatible with your downloads?
If you are downloading an MP3 file, then yes MP3s come DRM-free and are playable on all computers and most handsets.
If you are downloading a...
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Do you support iTunes and Mac users?
Yes, our services support Mac users. MP3s and any other DRM-Free file can be downloaded and played on a Mac, in iTunes, on an iPod and...
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For best results when using Internet Explorer (Cookies, Browser Settings, Security) OR My browser blocked my download.
We recommend using Internet Explorer as your browser and ensuring that the internet settings are set to accept all cookies....
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Are there territorial restrictions?
Usually, yes. Many songs have territorial restrictions that will prevent people outside of certain countries from retrieving the content.
Please...
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Do my downloads expire?
No. However, there may be limits on how many times you may burn or transfer your music.
Please also note that if the file you've downloaded is...
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How long does it take to download a file to my computer?
The time required to download a file to your computer depends on the size of the file, the file type, and the speed of your internet connection....
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Where should I save the downloaded file?
Most computers/browsers default to a certain location automatically - oftentimes, this is a folder called "My Music" or...
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Can I play my downloads on more than one computer?
Yes, our downloads can be played on more than one computer.
Once you have downloaded the files, you can move them to additional computers using...
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Can I burn my content onto a CD?
You can easily burn a CD from your MP3 files if your computer has CD burning capabilites. Many media players allow burning straight from their...
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How do I transfer the files to my media player or portable device?
MP3 files come DRM-Free and are playable on all computers as well as many handsets and portable devices. You can transfer these to most portable...
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Can I use my music with an iPod or an iPhone?
All devices and handsets that are capable of storing and playing full-length music files support our DRM-Free MP3 downloads. This includes...
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Can I burn my videos to DVD?
Normally, no. When we make specific files available that allow DVD creation, we will advise you of the change on the site.
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What is My History?
A section commonly referred to as "My History" is available on many of our stores. This section lists content that has been previously...
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Can I remove a product from My History?
Unfortuantely, you cannot remove a product from My History at this time.
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What is a digital audio file?
A digital audio file is a file that you can download and play on your computer (or in some cases on your portable device or handset). It's usually...
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What is a file format?
A file’s “format” is used to encode information about a digital file. Different formats are supported by different computers,...
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What is a media player?
Media players are software programs used to play digital music and various other media files. Windows Media Player, for example, comes with the...
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What is a license?
Secure (encrypted) music (WMA and WMV files, specifically) needs a license in order to play.
The license is a small file that is downloaded to...
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Does the license travel with the media file?
Usually, no.
Typically, if you move a file such as a WMA or WMV to another computer, you'll have to obtain a new license.
However, purchased...
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