My mobile download failed. What should I do?

Votes: 0

Posted: 19 Mar, 2009

Updated: 27 Mar, 2009

There are quite a few reasons why a mobile download could fail, but fortunately, you should not be billed for incomplete downloads. If you received a link to the file, you may attempt to re-visit this link at a later time and try your download again.

Others in this Category

	How much does it cost to purchase mobile product?
	How do I request to download mobile content that I see online?
	How do I request to download mobile content from a WAP store?
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	How do I send a text message (also known as SMS)?
	Why didn't I receive a download link or file after I sent a request for content?
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	I received a message (or believe that) that my carrier or device is not supported. OR I found that my device is not supported on your site’s device support list. How can I receive content? OR My device is on the supported list, but I'm having trouble.
	How long does it take to receive a download after I request it?
	How do I use the downloaded file once I have it on my phone?
	How do I know if my phone can support a particular product type you offer?
	If my phone is on a pre-paid plan, can I still order content?
	When will you bill me? Will I be billed for incomplete downloads?
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	How can I get more help?
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