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What is an authorization or "hold"? OR Why do I have a pending amount on my statement?

Views: 2526
Votes: 2
Posted: 27 Mar, 2009
Updated: 07 Apr, 2009

When you purchase a song using credit or debit, a pre-authorization for a nominal amount is placed on your card in order to ensure adequate funds are available. You may notice this authorization on your card as a “pending” transaction.  This pending amount is NOT an actual charge, it is simply a hold that will be removed automatically by your bank when the actual charge for the items you purchased goes through, typically in 2-5 days depending on the bank.

This pre-authorization guarantees that Neurotic Media will receive payment for downloads completed by customers since the download is completed prior to the transaction actually being processed.

Please note that this does not apply to our code campaigns or campaigns where gift cards are used.
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