I can't purchase music because your store is telling me my e-mail address already exists.

It seems that you were successful in setting your account on our system even if you did not get to complete your transaction.  Another cause may be that you have signed up with us in the past.

In both cases, click on the link for existing or returning customers and login using your email address and password. Complete your transaction from there. If you cannot recall your password, simply enter your email (username) in the “forgot my password” section and have it emailed to you.