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The song plays for a few seconds, and then it stops and continues to do so throughout the entire song.
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Views: 1998
Votes: 2
Posted: 12 Mar, 2007
Updated: 30 Dec, 2010
If this happens the first time you play the song (or video), it may mean that it is opening the song file as it is downloading and trying to play the file faster than you are downloading it. To avoid this situation download the song completely before starting to play it (or attempt to play it again upon completion of the download process). 

If you have already completed the download process in full, this could mean a busy processor which is caused by too many applications running at once on your computer. To fix this, try exiting out of some applications on your computer to free up some processing power for the media player.

If you still have access to the store, some stores have a section called "My History." Read about how to re-download via "My History" here.

If you still believe the file did not download correctly, please visit the Online Download Troubleshooting section for more suggestions.

 
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