My computer doesn’t recognize this file extension. OR I can’t play/open this file type.

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Votes: 3

Posted: 10 Mar, 2009

Updated: 30 Dec, 2010

If the file is a .jnlp file, please visit this article.

If the file is a zip file, please visit this article.

Music files are typically in MP3 or WMA format and videos are in WMV. Unfortunately, WMA and WMV files will only play when running Windows supported software or a Windows supported device.

If your file extension is a format not listed here, please try the following:

-In Windows, right click on the file and select Rename

-Add .mp3, .wma, or .wmv, etc. to the end of the file name (depending on the file type you attempted to download)

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